If you're not entirely pleased with your purchase from "Jewelry Essentials", you have 30 days from receiving your item to initiate a return or exchange. To get started, email us with your order number and product details.
Criteria for Returns:
Items should be unused and in their original condition and packaging. Personalized items are exempt from returns or exchanges. If returns don't meet these criteria, "Jewelry Essentials" retains the right to send the item back to you.
Jewelry EssentialsĀ Returns 150 Grand Street Carlstadt, NJ 07072 USA
Returns can take several days to reach us, depending on your chosen shipping method. Once received, we'll process your return within 3 business days, extending to 5 during sale periods.
Payments made through Klarna and Shop Pay are processed in accordance with our return policy.
EXCHANGES
If you receive a damaged or defective item, inform us immediately for a replacement. Make sure to do so within 30 days of purchase. In cases where the desired replacement is out of stock, we'll process a refund based on our return policy. Reach out with your order number and product details to expedite resolution.
ADDITIONAL SUPPORT
For manuals, battery info, or product reviews, please don't hesitate to contact us. Ensuring your satisfaction is our priority, and we value your feedback.
Lowest Price Guarantee
Say goodbye to inflated markups of 8-10x and embrace fair pricing.
We Ship From the U.S.
All orders are shipped from the U.S. and delivered within 5-7 business days.
Easy returns & exchanges
If you don't like what you received, we'll take it back. No hassle.
Customer Service
If you need help with your order, we're always here to help!
